Outage in pawaPay

Performance degradation affecting Cameroon Orange + Intouch services

Resolved Major
July 10, 2025 - Started 2 days ago - Lasted about 11 hours
Official incident page

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Outage Details

We have identified instability in Cameroon Orange + Intouch services. We have escalated this to the MMO for resolution.
Components affected
pawaPay Orange :: Web Deposit pawaPay Orange :: Payout
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 07/11/2025 12:15AM

This incident has been resolved.

MONITORING 2 days ago - at 07/10/2025 09:19PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 07/10/2025 07:23PM

Cameroon Orange + Intouch is facing an outage and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.

MONITORING 2 days ago - at 07/10/2025 07:16PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 days ago - at 07/10/2025 03:24PM

Cameroon Orange + Intouch is facing an outage and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.

IDENTIFIED 2 days ago - at 07/10/2025 01:49PM

We have identified instability in Cameroon Orange + Intouch services. We have escalated this to the MMO for resolution.

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