Outage in pawaPay
Performance degradation affecting Rwanda MTN services
Resolved Major
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Outage Details
We have identified instability in Rwanda MTN services. We have escalated this to the MMO for resolution.
Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 07/13/2025 04:06PM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
about 4 hours ago - at 07/13/2025 02:26PM
A fix has been deployed by Rwanda MTN. We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
about 5 hours ago - at 07/13/2025 01:02PM
This is a quick update to inform you that we are still experiencing an outage in our Rwanda MTN gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
IDENTIFIED
about 10 hours ago - at 07/13/2025 08:15AM
We have identified instability in Rwanda MTN services. We have escalated this to the MMO for resolution.
MONITORING
about 10 hours ago - at 07/13/2025 08:03AM
We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
about 11 hours ago - at 07/13/2025 07:16AM
We have identified instability in Rwanda MTN services. We have escalated this to the MMO for resolution.
MONITORING
about 11 hours ago - at 07/13/2025 07:16AM
We have identified instability in Rwanda MTN services. We have escalated this to the MMO for resolution.
MONITORING
about 11 hours ago - at 07/13/2025 07:08AM
We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
about 12 hours ago - at 07/13/2025 06:27AM
We have identified instability in Rwanda MTN services. We have escalated this to the MMO for resolution.
MONITORING
about 13 hours ago - at 07/13/2025 05:25AM
We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
about 13 hours ago - at 07/13/2025 04:59AM
We have identified instability in Rwanda MTN services. We have escalated this to the MMO for resolution.
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