Outage in pawaPay
Performance degradation affecting Uganda Airtel services
Resolved Major
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Outage Details
We are experiencing degraded performance in the Uganda Airtel services. We are investigating the issue.
Components affected
pawaPay Airtel :: Web Deposit pawaPay Airtel :: Payout pawaPay Airtel :: USSD DepositLatest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/20/2025 01:09AM
The incident has been resolved. We apologise for the inconvenience.
MONITORING
2 days ago - at 09/20/2025 12:18AM
We are seeing improvements in success rates and will continue monitoring the incident.
IDENTIFIED
2 days ago - at 09/19/2025 06:47PM
This is a quick update to inform you that we are still experiencing instability in our Uganda Airtel deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
IDENTIFIED
2 days ago - at 09/19/2025 06:16PM
This is a quick update to inform you that we are still experiencing instability in our Uganda Airtel deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
INVESTIGATING
2 days ago - at 09/19/2025 04:47PM
We are experiencing degraded performance in the Uganda Airtel services. We are investigating the issue.
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