Outage in pawaPay

Performance degradation affecting Cameroon MTN + Intouch services

Resolved Major
September 23, 2025 - Started 3 days ago - Lasted about 9 hours
Official incident page

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Outage Details

We have identified instability in Cameroon MTN + Intouch services. We have escalated this to the MMO for resolution.
Components affected
pawaPay MTN :: Payout pawaPay MTN :: Web Deposit
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 09/23/2025 04:17PM

The incident has been resolved. We apologise for the inconvenience.

MONITORING 2 days ago - at 09/23/2025 04:02PM

We are seeing improvements in success rates and will continue monitoring the incident.

IDENTIFIED 2 days ago - at 09/23/2025 02:29PM

This is a quick update to inform you that we are still experiencing an outage in our MTN Cameroon + Intouch deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

IDENTIFIED 3 days ago - at 09/23/2025 07:51AM

We have identified instability in Cameroon MTN + Intouch services. We have escalated this to the MMO for resolution.

IDENTIFIED 3 days ago - at 09/23/2025 07:37AM

We have identified instability in Cameroon MTN + Intouch services. We have escalated this to the MMO for resolution.

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