Outage in Pax8
MCA Provisioning Issues
Resolved MinorIncident Report
Pax8 is currently experiencing intermittent issues during provisioning while accepting the new Microsoft Customer Agreement for certain customers. We are working to engineer a reliability fix and retry failed provisioning for those affected.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 12/02/2025 02:40PM
We have confirmed that the Microsoft Customer Agreement issues have been resolved.
MONITORING
about 1 month ago - at 12/01/2025 11:27PM
The bulk of the provisioning issues have been resolved. We will be monitoring this through tomorrow 12/2.
INVESTIGATING
about 1 month ago - at 12/01/2025 04:34PM
Pax8 is currently experiencing intermittent issues during provisioning while accepting the new Microsoft Customer Agreement for certain customers. We are working to engineer a reliability fix and retry failed provisioning for those affected.
Latest Pax8 outages
User-Facing Delay in Data Refresh Across Application - about 1 month ago
Service Alert: Delayed Invoice and Messaging Notifications - 2 months ago
Delayed provisioning of orders and subscription renewals - 3 months ago
Watch Guard and Pro Serve Products cannot be purchased - 3 months ago
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