Outage in Pax8

User-Facing Delay in Data Refresh Across Application

Resolved Minor
December 02, 2025 - Started 8 days ago - Lasted about 7 hours
Official incident page

Incident Report

We are aware of delays in updated information reaching the front end. Our teams are actively working to improve system performance and restore normal update times. We’ll share further updates as we make progress.
Components affected
Pax8 Platform Pax8 Catalog

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 12/02/2025 09:52PM

We are back to normal behavior.

MONITORING 8 days ago - at 12/02/2025 04:18PM

We’ve released a fix and are seeing significant performance improvements. Our teams will continue to monitor the system to ensure stability and full resolution.

IDENTIFIED 8 days ago - at 12/02/2025 02:27PM

We are aware of delays in updated information reaching the front end. Our teams are actively working to improve system performance and restore normal update times. We’ll share further updates as we make progress.

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