Outage in Paydock

[External] Slow Response Times and Increased 4xx Errors - Gpayments

Resolved Minor

August 28, 2025 - Started 6 months ago - Lasted about 2 hours
Official incident page

Incident Report

We're currently seeing slow response times and an increase in errors from Gpayments. Gpayments has confirmed they are investigating an incident on their end.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 08/28/2025 11:11AM

Gpayments have advised that the issue has been resolved, no errors have been observed since 6:50pm AEST.

MONITORING 6 months ago - at 08/28/2025 09:35AM

We're currently seeing slow response times and an increase in errors from Gpayments.

Gpayments has confirmed they are investigating an incident on their end.

Latest Paydock outages

We are currently experiencing issues with Payment throughput. - 5 months ago

Platform Degradation - API and Dashboard - 5 months ago

Performance Degradation Resolved - about 1 year ago

Major outage due to configuration issue. - about 1 year ago

intermittent issues accessing Paydock Dashboard - about 1 year ago

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