Outage in Paymentsense

Intermittent issues processing online payments

Resolved Minor
June 12, 2023 - Started over 1 year ago
Official incident page

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Outage Details

We're aware that some businesses may be experiencing intermittent issues processing online and MOTO transactions. This issue is intermittent, so we recommend asking your customers to try again or use a different card. We're working closely with our technical partners to resolve this issue as soon as possible. Thanks for your patience
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/12/2023 04:25PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 06/12/2023 03:09PM

There are intermittent issues with Mastercard transactions, impacting all payment service providers in the UK.

If your customers are impacted, we recommend asking them to try a different card type.

We'll update this page once we know more.

Thanks for your patience.

INVESTIGATING over 1 year ago - at 06/12/2023 02:30PM

We're aware that some businesses may be experiencing intermittent issues processing online and MOTO transactions.

This issue is intermittent, so we recommend asking your customers to try again or use a different card.

We're working closely with our technical partners to resolve this issue as soon as possible.

Thanks for your patience

Latest Paymentsense outages

Transactions down? - 3 months ago
Global IT Outage not affecting Paymentsense services - 5 months ago
Bank transfers are running late - about 1 year ago
Your bank transfer may be later than usual - over 1 year ago
Transaction data in the app - over 1 year ago

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