Outage in PayPlug
INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions / Perturbazioni della piattaforma di pagamento
Resolved Major
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Outage Details
FR
Nous avons identifié des difficultés sur les demandes de paiements.
Elles sont actuellement stockées et seront renvoyées une fois l'incident terminé.
EN
We have identified ongoing difficulties on the payment requests.
They are currently being stored and will be returned once the incident is over.
IT
Abbiamo riscontrato delle difficoltà con le richieste di pagamento.
Attualmente sono in deposito e saranno restituiti una volta terminato l'incidente.
Components affected
PayPlug Demande de paiement | Payment requestLatest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 02/26/2025 05:25PM
FR
L'incident est résolu, les demandes de paiement sont de nouveau envoyées en temps réel.
EN
The incident has been resolved, and payment requests are now being sent in real time.
IT
L'incidente è stato risolto e le richieste di pagamento vengono ora inviate in tempo reale.
MONITORING
3 months ago - at 02/26/2025 04:43PM
FR
L'incident est fixé, les demandes de paiement non envoyées durant l'incident sont dépilées au fur et à mesure et le service devrait être rétabli d'ici 30 minutes.
EN
The incident has been resolved, and the payment requests that were not sent during the incident are being processed gradually. The service should be fully restored within 30 minutes.
IT
L'incidente è stato risolto e le richieste di pagamento non inviate durante l'incidente vengono elaborate progressivamente. Il servizio dovrebbe essere completamente ripristinato entro 30 minuti.
INVESTIGATING
3 months ago - at 02/26/2025 02:11PM
FR
Nous avons identifié des difficultés sur les demandes de paiements.
Elles sont actuellement stockées et seront renvoyées une fois l'incident terminé.
EN
We have identified ongoing difficulties on the payment requests.
They are currently being stored and will be returned once the incident is over.
IT
Abbiamo riscontrato delle difficoltà con le richieste di pagamento.
Attualmente sono in deposito e saranno restituiti una volta terminato l'incidente.
Latest PayPlug outages
INCIDENT PROCESSING | Perturbations paiement Oney / Oney payment disruptions / Perturbazioni pagamenti Oney - 29 days ago
INCIDENT PROCESSING | Double prélèvement paiements Magasin NEXO / Duplicate charges for NEXO instore payments - about 2 months ago
INFORMATION INVOICE | Factures mars non prélevées / March invoices not collected - about 2 months ago
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