Outage in PayPlug

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions / Perturbazioni della piattaforma di pagamento

Resolved Minor

March 27, 2025 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

TSR-1532 - Début / Start : 27/03/2025 16h11 CET - Fin / End : 27/03/2025 16h23 CET - Catégorie / Category : Production - Responsabilité / Responsibility : Payplug - Priorité / Priority : P2 FR Un incident affectant le e-commerce et les paiements in-store a eu lieu entre 16h11 et 16h23. La situation est revenue à la normale. Nous continuons de monitorer le service. EN An incident affecting e-commerce and in-store payments occurred between 4.11pm and 4.23pm. The situation has now returned to normal. We are continuing to monitor the service. IT Tra le 16.11 e le 16.23 si è verificato un incidente che ha interessato l'e-commerce e i pagamenti in negozio. La situazione è ora tornata alla normalità. Continuiamo a monitorare il servizio.

Components affected

PayPlug API de Paiement | Payment API PayPlug Demande de paiement | Payment request PayPlug Paiement en magasin PayPlug Portail | Portal

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/27/2025 05:00PM

TSR-1532
- Début / Start : 27/03/2025 16h11 CET
- Fin / End : 27/03/2025 16h23 CET
- Catégorie / Category : Production
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P1

FR
L'incident est maintenant résolu et le service est rétabli.

EN
Incident is now resolved and service restored.

IT
L'incidente è stato risolto e il servizio è stato ripristinato.

MONITORING about 1 year ago - at 03/27/2025 03:42PM

TSR-1532
- Début / Start : 27/03/2025 16h11 CET
- Fin / End : 27/03/2025 16h23 CET
- Catégorie / Category : Production
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P2

FR
Un incident affectant le e-commerce et les paiements in-store a eu lieu entre 16h11 et 16h23.
La situation est revenue à la normale.
Nous continuons de monitorer le service.

EN
An incident affecting e-commerce and in-store payments occurred between 4.11pm and 4.23pm.
The situation has now returned to normal.
We are continuing to monitor the service.

IT
Tra le 16.11 e le 16.23 si è verificato un incidente che ha interessato l'e-commerce e i pagamenti in negozio.
La situazione è ora tornata alla normalità.
Continuiamo a monitorare il servizio.

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