Outage in PayPlug
INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions
Resolved MajorIncident Report
FR
Nous avons identifié des difficultés sur la plateforme de paiement.
Les transactions concernées sont exclusivement celles traitées via Crédit Agricole.
Les premières analyses indiquent que l’origine de l’incident est externe à notre plateforme.
EN
We have identified ongoing difficulties on the payment platform.
The impacted transactions are limited to those processed via Crédit Agricole.
Initial investigations indicate that the root cause of the incident is external to our platform.
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 02/19/2026 04:19PM
This incident has been resolved.
MONITORING
11 days ago - at 02/19/2026 10:25AM
FR
L'incident est maintenant résolu et le service est rétabli.
Nous continuons à surveiller la reprise du service.
EN
Incident is now resolved and service restored.
Service recovery is still under monitoring.
IDENTIFIED
11 days ago - at 02/19/2026 09:59AM
FR
Nous avons identifié des difficultés sur la plateforme de paiement.
Les transactions concernées sont exclusivement celles traitées via Crédit Agricole.
Les premières analyses indiquent que l’origine de l’incident est externe à notre plateforme.
EN
We have identified ongoing difficulties on the payment platform.
The impacted transactions are limited to those processed via Crédit Agricole.
Initial investigations indicate that the root cause of the incident is external to our platform.
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