Outage in PayPlug

INCIDENT PROCESSING | Perturbations paiement Oney / Oney payment disruptions / Perturbazioni pagamenti Oney

Resolved Minor
February 27, 2025 - Started 2 months ago - Lasted 18 days
Official incident page

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Outage Details

FR Nous avons identifié des difficultés sur le processing des paiements Oney Certaines transactions restent à un statut en attente ne permettant pas le débit de vos client.es. L'incident est en cours d'analyse. EN We have identified issues with the processing of Oney payments. Some transactions remain in a pending status, preventing the debit of your customers. The incident is currently under analysis. IT Abbiamo identificato problemi nell'elaborazione dei pagamenti Oney. Alcune transazioni rimangono in uno stato in sospeso, impedendo l'addebito ai tuoi clienti. L'incidente è attualmente in fase di analisi.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/17/2025 08:02AM

FR
L'ensemble des commandes a été annulé.

EN
The entire set of orders has been canceled.

IT
L'intero set di ordini è stato annullato.

MONITORING about 2 months ago - at 03/03/2025 05:01PM

FR
Les transactions Oney sont désormais reversées et une analyse est en cours pour essayer de reverser celles qui ont été bloquées.

EN
Oney transactions are now being reversed and an analysis is underway to try to reverse those that were blocked.

IT
Una parte delle transazioni è stata annullata ed è in corso un'analisi per cercare di annullare quelle che erano state bloccate.

IDENTIFIED 2 months ago - at 03/03/2025 07:53AM

FR
Certaines transactions Oney restent à un statut en attente ne permettant pas le débit de vos client.es.
Une investigation a été ouverte avec notre partenaire.
Nous reviendrons vers vous d'ici demain

EN
Some Oney transactions remain in a pending status, preventing the debit of your customers.
An investigation has been opened with our partner.
We will get back to you by tomorrow."

IT
Alcune transazioni Oney rimangono in stato di attesa, impedendo l'addebito ai vostri clienti.
È stata aperta un'indagine con il nostro partner.
Vi ricontatteremo entro domani."

IDENTIFIED 2 months ago - at 02/27/2025 02:22PM

FR

Nous avons identifié des difficultés sur le processing des paiements Oney
Certaines transactions restent à un statut en attente ne permettant pas le débit de vos client.es.
L'incident est en cours d'analyse.

EN

We have identified issues with the processing of Oney payments.
Some transactions remain in a pending status, preventing the debit of your customers.
The incident is currently under analysis.

IT

Abbiamo identificato problemi nell'elaborazione dei pagamenti Oney.
Alcune transazioni rimangono in uno stato in sospeso, impedendo l'addebito ai tuoi clienti.
L'incidente è attualmente in fase di analisi.

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