Outage in PayPlug

INCIDENT SETTLEMENT | Délai reversement 4 septembre / 4th of September settlement delay

Resolved Minor
September 04, 2025 - Started 12 days ago - Lasted about 24 hours
Official incident page

Need to monitor PayPlug outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including PayPlug, and never miss an outage again.
Start Free Trial

Outage Details

TSR-2228 - Début / Start : 04/09/2025 - Fin / End : En-cours / Ongoing - Catégorie / Category : Reversement / Settlement - Responsabilité / Responsibility : Payplug - Priorité / Priority : P2 FR Le reversement de certaines opérations de paiement e-commerce et magasin qui aurait dû être effectué aujourd'hui n'a pas pu être effectué dans les temps. La réconciliation financière correspondante sera mise à disposition aujourd'hui. L’origine de l’incident a été identifiée et les virements non exécutés seront automatiquement reportés et traités demain, sans qu’aucune action ne soit nécessaire de votre part. EN The payout of certain e-commerce and in-store payment transactions that should have been carried out today could not be completed on time. The corresponding financial reconciliation will be made available today. The cause of the incident has been identified, and the payments not executed will be automatically postponed and processed tomorrow, with no action required on your part.
Components affected
PayPlug Virements | Bank transfer
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 09/05/2025 08:43AM

TSR-2228
- Début / Start : 04/09/2025
- Fin / End : 05/09/2025
- Catégorie / Category : Reversement / Settlement
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P2

FR
Les opérations de paiement e-commerce et magasin non reversées hier ont été reversées aujourd'hui.
La réconciliation financière correspondante intègre bien les transactions rattrapées.

EN
The e-commerce and in-store payment operations that were not settled yesterday have been settled today.
The corresponding financial reconciliation accurately includes the recovered transactions.

MONITORING 12 days ago - at 09/04/2025 12:35PM

TSR-2228
- Début / Start : 04/09/2025
- Fin / End : 04/09/2025
- Catégorie / Category : Reversement / Settlement
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P2

FR
Nous confirmons le rattrapage des virements qui seront reversés demain.
Nous continuons de monitorer le service.

EN
We confirm the recovery of the transfers, which will be paid out tomorrow.
We continue to monitor the service.

IDENTIFIED 12 days ago - at 09/04/2025 09:23AM

TSR-2228
- Début / Start : 04/09/2025
- Fin / End : En-cours / Ongoing
- Catégorie / Category : Reversement / Settlement
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P2

FR
Le reversement de certaines opérations de paiement e-commerce et magasin qui aurait dû être effectué aujourd'hui n'a pas pu être effectué dans les temps.
La réconciliation financière correspondante sera mise à disposition aujourd'hui.
L’origine de l’incident a été identifiée et les virements non exécutés seront automatiquement reportés et traités demain, sans qu’aucune action ne soit nécessaire de votre part.

EN
The payout of certain e-commerce and in-store payment transactions that should have been carried out today could not be completed on time.
The corresponding financial reconciliation will be made available today.
The cause of the incident has been identified, and the payments not executed will be automatically postponed and processed tomorrow, with no action required on your part.

Latest PayPlug outages

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions / Perturbazioni della piattaforma di pagamento - about 2 months ago
Perturbations paiement Oney / Oney payment disruptions / Perturbazioni pagamenti Oney - 2 months ago
INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions / Perturbazioni della piattaforma di pagamento - 2 months ago
INCIDENT PROCESSING | Perturbations paiement Oney / Oney payment disruptions / Perturbazioni pagamenti Oney - 4 months ago
INCIDENT PROCESSING | Double prélèvement paiements Magasin NEXO / Duplicate charges for NEXO instore payments - 5 months ago

One Status Page Aggregator. Every Vendor. Instant Alerts.

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook