Outage in PayPlug

Portail Payplug

Resolved Minor

February 16, 2026 - Started about 11 hours ago - Lasted about 1 hour
Official incident page

Incident Report

FR Nous avons identifié des difficultés sur le Portail Payplug. L'incident est en cours d'analyse. EN We have identified issues with the Payplug Poral. Investigation is in progress. IT Abbiamo identificato delle difficoltà con il portale di Payplug. L'incidente è in fase di analisi.

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Latest Updates ( sorted recent to last )

RESOLVED about 10 hours ago - at 02/16/2026 04:11PM

This incident has been resolved.

IDENTIFIED about 10 hours ago - at 02/16/2026 03:40PM

TSR-2951
- Début / Start / Inizio : 16/02/2026 15h18 CET
- Fin / End /fine : En cours / Ongoing / In corso.
- Catégorie / Category / Categoria: Production Portail.
- Responsabilité / Responsibility / Responsabilità : A confirmer / To be confirmed / Da confermare.
- Priorité / Priority / Priorità: P2.

FR
Les investigations sont toujours en cours.
Nous reviendrons vers vous dans 15 minutes.

EN
Investigations are still ongoing.
We'll get back to you in 15 minutes.

IT
Le indagini sono ancora in corso.
Ti contatteremo entro 15 minuti.

IDENTIFIED about 11 hours ago - at 02/16/2026 03:25PM

FR
Les investigations sont toujours en cours.
Nous reviendrons vers vous dans 15 minutes.

EN
Investigations are still ongoing.
We'll get back to you in 15 minutes.

IT
Le indagini sono ancora in corso.
Ti contatteremo entro 15 minuti.

INVESTIGATING about 11 hours ago - at 02/16/2026 03:10PM

INVESTIGATING about 11 hours ago - at 02/16/2026 02:58PM

FR
Nous avons identifié des difficultés sur le Portail Payplug.
L'incident est en cours d'analyse.

EN
We have identified issues with the Payplug Poral.
Investigation is in progress.

IT
Abbiamo identificato delle difficoltà con il portale di Payplug.
L'incidente è in fase di analisi.

Latest PayPlug outages

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions / Perturbazioni della piattaforma di pagamento - 2 months ago

INCIDENT REVERSEMENT | Délai reversement 3 décembre / 3rd of December settlement delay - 3 months ago

INCIDENT PORTAIL | Portail documents comptables indisponibles / Portail unavailable accounting documents / Portail documenti contabili non disponibili - 4 months ago

INCIDENT SETTLEMENT | Délai reversement 4 septembre / 4th of September settlement delay - 6 months ago

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions / Perturbazioni della piattaforma di pagamento - 7 months ago

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