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Outage in PayRetailers

Mexico - SPEI Payins Outage

Resolved Major
September 03, 2025 - Started 7 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing an outage with the SPEI payment method, which is impacting the processing of payins.
Components affected
PayRetailers Mexico - SPEI

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/03/2025 01:31PM

The incident has been resolved.
SPEI payment method is now working correctly.

INVESTIGATING 7 months ago - at 09/03/2025 10:15AM

We are currently experiencing an outage with the SPEI payment method, which is impacting the processing of payins.

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