Outage in PayRetailers
Backoffice Issues
Minor
October 01, 2025 - Started about 6 hours ago
Official incident page
Official incident page
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Outage Details
We are currently experiencing issues affecting the Merchant Portal in some cases. Our team is investigating the cause and working to restore full functionality as soon as possible.
Thank you for your patience and understanding.
Components affected
PayRetailers Merchant PortalLatest Updates ( sorted recent to last )
IDENTIFIED
about 5 hours ago - at 10/01/2025 10:59PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 6 hours ago - at 10/01/2025 10:04PM
We are currently experiencing issues affecting the Merchant Portal in some cases. Our team is investigating the cause and working to restore full functionality as soon as possible.
Thank you for your patience and understanding.
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