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Outage in PayRetailers

PSE - critical outage

Resolved Major
October 02, 2025 - Started 6 months ago - Lasted about 2 hours
Official incident page

Incident Report

We would like to inform you that we have identified a severe disruption on PSE deposits. Our team is actively investigating the issue and working to resolve it as quickly as possible. We will keep you updated on the progress of the resolution and notify you once the issue has been fully resolved. Apologies for the inconveniences!
Components affected
PayRetailers Colombia - PSE

Need to monitor PayRetailers outages?

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  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/02/2025 04:05PM

This incident has been resolved.

INVESTIGATING 6 months ago - at 10/02/2025 01:54PM

We would like to inform you that we have identified a severe disruption on PSE deposits.

Our team is actively investigating the issue and working to resolve it as quickly as possible.

We will keep you updated on the progress of the resolution and notify you once the issue has been fully resolved. Apologies for the inconveniences!

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