PSE - Payins Decreased Services

This incident has been resolved.

We would like to inform you that financial entity Nequi is working with PSE once again, however, Bancolombia is still presenting intermittences on the PSE network.
We are still monitoring closely this matter.

We inform you that the financial entities Nequi and Bancolombia are presenting intermittences on the PSE network and impacting the decrease of conversion rates. We remain in communication with the provider to determine the cause and resolution of this incident.

We would like to inform you that the PSE payment method is currently experiencing intermittence affecting both payment approvals and the method availability.
Our team is actively monitoring the situation and will update this incident as soon as new information becomes available.