All Countries - Payins Decreased Services

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We would like to inform you that we have identified the root cause of the incident affecting overall conversion rates for payins. The issue is related to our infrastructure cloud provider resulting in loss of availability of some services. Our teams are actively working with our provider to restore full functionality as a top priority.

We will provide continuous updates and confirm once payins are fully restored and stable.

We would like to inform you that we have identified a malfunction on the PayIn degrading overall conversion.

Our team is actively investigating the issue and working to resolve it as quickly as possible. We will keep you updated on the progress of the resolution and notify you once the issue has been fully resolved.