Outage in PayRetailers

Brazil Boleto Rapido Decrease in Convension Rates

Resolved Minor
October 30, 2025 - Started 1 day ago - Lasted about 4 hours
Official incident page

Incident Report

We have detected a decline in conversion rates for deposits via Boleto Rapido. Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance. We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.
Components affected
PayRetailers Payins

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/30/2025 02:50PM

This incident has been resolved.

INVESTIGATING 1 day ago - at 10/30/2025 11:11AM

We have detected a decline in conversion rates for deposits via Boleto Rapido.
Our system continues to operate normally, and we are working closely with our partner to restore optimal conversion performance.
We’ll keep you updated on developments of our investigation and will confirm once conversion metrics have returned to expected levels.

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