Outage in PayRetailers
Brazil - Decrease in Conversion Rates
Resolved MinorIncident Report
We are currently observing a lower-than-normal conversion rate for payins and payouts to the specified country.
At the moment, there is an ongoing issue with the Brazilian Central Bank systems, which is affecting both PIX payins and payouts.
We are closely monitoring the situation and will continue to provide updates. You will be notified as soon as full payout conversion recovery is achieved.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/30/2025 08:23PM
This incident has been resolved.
INVESTIGATING
1 day ago - at 10/30/2025 07:37PM
We are currently observing a lower-than-normal conversion rate for payins and payouts to the specified country.
At the moment, there is an ongoing issue with the Brazilian Central Bank systems, which is affecting both PIX payins and payouts.
We are closely monitoring the situation and will continue to provide updates. You will be notified as soon as full payout conversion recovery is achieved.
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