Outage in PayRetailers
Colombia Payouts Decrease in Conversion Rates
Resolved MinorIncident Report
We are currently observing a lower-than-normal conversion rate for payouts to the specified country.
Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.
We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 19 hours ago - at 11/01/2025 11:41AM
This incident has been resolved.
INVESTIGATING
about 21 hours ago - at 11/01/2025 10:11AM
We are currently observing a lower-than-normal conversion rate for payouts to the specified country.
Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.
We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.
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