Outage in PayRetailers

Colombia Payouts Decrease in Conversion Rates

Resolved Minor

November 01, 2025 - Started 5 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently observing a lower-than-normal conversion rate for payouts to the specified country. Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country. We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.

Components affected

PayRetailers Payouts

Need to monitor PayRetailers outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/01/2025 11:41AM

This incident has been resolved.

INVESTIGATING 5 months ago - at 11/01/2025 10:11AM

We are currently observing a lower-than-normal conversion rate for payouts to the specified country.

Our payout engine remains fully functional, and we are engaged with our partners to accelerate resolution and return to our expected conversion rates in this country.

We’ll continue to provide updates and notify you the moment full payout conversion recovery is achieved.

Latest PayRetailers outages

Payin processing - Critical Outage - about 12 hours ago

Brazil - Boleto Rápido - Critical Outage - 1 day ago

Colombia Nequi Decrease in Conversion Rates - 6 days ago

Brazil PIX Decrease in Conversion Rates - 6 days ago

Colombia - Efecty - Decrease in Conversion Rates - 7 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook