Outage in PayRetailers
Colombia PSE Decrease in Conversion Rates
Resolved MinorIncident Report
We want to inform you that Banco Nequi is presenting issues on their end, there are some intermittences in the approval of payments through PSE.
Our platform is fully operational.
We are closely monitoring the situation and as soon as we have any news we wil let you know.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/18/2026 06:12AM
This incident has been resolved.
INVESTIGATING
about 2 months ago - at 02/18/2026 05:28AM
We want to inform you that Banco Nequi is presenting issues on their end, there are some intermittences in the approval of payments through PSE.
Our platform is fully operational.
We are closely monitoring the situation and as soon as we have any news we wil let you know.
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