Outage in PayRetailers

Colombia PSE Decrease in Conversion Rates

Resolved Minor

March 03, 2026 - Started about 1 month ago - Lasted 1 day
Official incident page

Incident Report

We want to inform you that our provider is presenting issues on their end, there are some intermittences in the approval of payments through PSE. Our platform is fully operational. We are closely monitoring the situation and as soon as we have any news we wil let you know.

Components affected

PayRetailers Payins

Need to monitor PayRetailers outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/04/2026 03:09PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 03/03/2026 11:23AM

We are experiencing delays in webhook approval confirmations from our local provider.

Our platform remains fully operational, and PSE payments continue to be processed within the expected timeframes.

Further updates will be shared as soon as they become available.

INVESTIGATING about 1 month ago - at 03/03/2026 04:28AM

We want to inform you that our provider is presenting issues on their end, there are some intermittences in the approval of payments through PSE.
Our platform is fully operational.
We are closely monitoring the situation and as soon as we have any news we wil let you know.

Latest PayRetailers outages

Africa - Critical Outage - 3 days ago

Africa - Bitlipa Critical Outage - 3 days ago

Payin processing - Critical Outage - 4 days ago

Brazil - Boleto Rápido - Critical Outage - 5 days ago

Colombia Nequi Decrease in Conversion Rates - 10 days ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook