Outage in Paysafe
Service Disruption - Merchant & Partner Support phone lines
Resolved MinorIncident Report
We have identified issues with Merchant & Partner Support phone lines and apologize for the impact this might have on your business.
The cause of the issue was identified to be a global outage with our cloud infrastructure provider services.
Further updates will follow.
MIM Paysafe
Components affected
Paysafe Merchant & Partner Support phone linesLatest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 10/20/2025 10:16PM
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID: INC0283267
INVESTIGATING
9 days ago - at 10/20/2025 03:55PM
We have identified issues with Merchant & Partner Support phone lines and apologize for the impact this might have on your business.
The cause of the issue was identified to be a global outage with our cloud infrastructure provider services.
Further updates will follow.
MIM Paysafe
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