Card Payments Service Disruption

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Akamai was remediating the situation.
MIM Paysafe

Reference ID: INC0295719

We are continuing to investigate this issue.

Please be advised we are investigating an incident affecting multiple Payment Processing APIs.
The issue is impacting around 10 percent of all traffic towards Payment APIs, including 3DS, Card Payments and Checkout.
Preliminary investigation point to be external on our vendor- Akamai side.
We are contacting the vendor and investigating with the highest priority.
Preliminary impact suggest that around 11% of all requests are failing with a 504 HTTP response.

Reference ID:INC0295719

We are continuing to investigate this issue.

We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0295719