Outage in Paysafe

Service Disruption - QR Code Provider

Resolved Minor

March 03, 2026 - Started 2 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Paysafe experienced a 45-minute service disruption when their QR code partner suffered service degradation, affecting QR code functionality for customers. The team quickly implemented mitigation measures by rerouting traffic to an alternate solution while monitoring the situation. The incident was fully resolved with all impacted services restored to normal operation.

Please be advised that our QR code partner is currently experiencing service degradation. We have successfully applied mitigation measures and rerouted the traffic to our alternate solution. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow. Reference ID:INC0298932

Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 03/03/2026 04:19AM

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0298932

MONITORING 2 days ago - at 03/03/2026 03:41AM

We are continuing to monitor for any further issues.

MONITORING 2 days ago - at 03/03/2026 03:39AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 days ago - at 03/03/2026 03:37AM

Please be advised that our QR code partner is currently experiencing service degradation. We have successfully applied mitigation measures and rerouted the traffic to our alternate solution. Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business.
Further updates will follow.

Reference ID:INC0298932

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