Paysafe's QR code partner experienced service degradation, impacting QR code payment functionality for customers. The company quickly implemented mitigation measures by rerouting traffic to an alternate solution to minimize business disruption. The incident was fully resolved after 4.4 hours with all impacted services restored.
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID: INC0298947
Please be advised that our QR code partner is currently experiencing service degradation. We have successfully applied mitigation measures and rerouted the traffic to our alternate solution. Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business.
Further updates will follow.
MIM Paysafe
Reference ID: INC0298947
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