An internal issue at the US Federal Reserve caused delays in ACH transaction processing, affecting US merchants' settlement funding and customer file acknowledgements for March 3rd business day transactions. The incident also impacted same-day ACH processing and first ACH windows for future-dated items through Paysafe's Fiserv First Data component. The issue was resolved after 23.9 hours with all impacted services fully restored.
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID:INC0299030
We have been made aware of an internal issue at the US Federal Reserve that is impacting the processing of ACH transactions. As a result, US merchants may experience delays in receiving settlement funding to their accounts. Customers may also experience delays in receiving acknowledgements for files transmitted for the March 3rd business day, as well as delays affecting the same day ACH window and the first ACH window for future dated items.
We will continue to provide updates as information becomes available and apologize for any inconvenience.
Reference ID: INC0299030
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