Paysafe's PagoEfectivo service experienced a disruption when their QR code partner suffered service degradation, affecting QR code payment functionality for customers. The team implemented mitigation measures by rerouting traffic to an alternate solution while working to identify and resolve the root cause. The incident was fully resolved after 1.9 hours with all impacted services restored to normal operation.
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID: INC0299932
The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.
MIM Paysafe
Reference ID: INC0299932
We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.
Reference ID: INC0299932
We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.
Reference ID: INC0299932
New incident: Investigating
Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Versión en Español
Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.
MIM Paysafe
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with