Outage in Paysafe

Service Disruption-Merchant Test

Resolved Minor

March 17, 2026 - Started 18 days ago - Lasted 38 minutes
Official incident page

Incident Report

Summary AI Generated

Paysafe experienced a service disruption affecting their Merchant Test component for 38 minutes. The technical teams identified the root cause and implemented a solution to restore the impacted services. The incident was fully resolved with all affected services restored to normal operation.

We are investigating a potential issues with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow. MIM Paysafe Reference ID:INC0300647

Components affected

Paysafe Merchant Test

Latest Updates ( sorted recent to last )

RESOLVED 18 days ago - at 03/17/2026 02:22PM

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0300647

MONITORING 18 days ago - at 03/17/2026 02:13PM

A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0300647

IDENTIFIED 18 days ago - at 03/17/2026 02:00PM

The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID:INC0300647

INVESTIGATING 18 days ago - at 03/17/2026 01:46PM

We are investigating a potential issues with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0300647

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