Outage in Paysafe
Service Disruption - Cardinal
Resolved MinorIncident Report
Summary AI Generated
**Incident Summary – Paysafe / Cardinal Commerce (3DS2)** On July 15, 2026, a minor service disruption lasting approximately 1.3 hours affected Cardinal Commerce (3DS2) due to an issue with third-party provider Cardinal. Cardinal identified the root cause, implemented a fix, and Paysafe confirmed full service restoration by 08:35 UTC.
Our partner Cardinal is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.
MIM Paysafe
Reference ID: INC0314049
Components affected
Paysafe Cardinal Commerce (3DS2)Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 07/15/2026 08:35AM
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Cardinal was remediating the situation.
MIM Paysafe
Reference ID:INC0314049
MONITORING
3 days ago - at 07/15/2026 08:20AM
Our provider Cardinal implemented a solution and we are monitoring the impacted services.
MIM Paysafe
Reference ID: INC0314049
IDENTIFIED
3 days ago - at 07/15/2026 07:47AM
Our provider Cardinal has identified the root cause and is working on implementing a solution.
MIM Paysafe
Reference ID: INC0314049
INVESTIGATING
3 days ago - at 07/15/2026 07:19AM
Our partner Cardinal is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.
MIM Paysafe
Reference ID: INC0314049
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