Outage in Paystack
Nigeria: High Failure Rate on Account Linking for Direct Debit
Resolved Major
July 22, 2026 - Started 9 days ago
- Lasted 2 days
Incident Report
We are currently experiencing an issue with the verification service used for Direct Debit mandate creation, preventing customers from linking new bank accounts. We are actively working with the central provider to resolve this as quickly as possible. We apologize for any inconvenience caused.
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INVESTIGATING
9 days ago - at 07/22/2026 01:00PM
We are currently experiencing an issue with the verification service used for Direct Debit mandate creation, preventing customers from linking new bank accounts. We are actively working with the central provider to resolve this as quickly as possible. We apologize for any inconvenience caused.
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