Outage in PayU Latam

Degradation with Payment PAYMENTS API

Resolved Minor
June 13, 2024 - Started over 1 year ago - Lasted 26 minutes
Official incident page

Incident Report

Dear Customer Since 17:53 GMT - 5 we are experiencing problems with PAYMENTS API for the PayU platform, however, we do not present transactional crash. We are working with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing an increase in the rate of transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
Components affected
PayU Latam PayU Web Checkout PayU Latam PayU Payments API
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/12/2024 11:06PM

Dear Customer,


Since 17:55 the incident has been resolved, PAYMENTS_API in for the PAYU platform is operating with high transactional approval.

Sincerely,
PayU customer service.

INVESTIGATING over 1 year ago - at 06/12/2024 10:54PM

Dear Customer



Since 17:53 GMT - 5 we are experiencing problems with PAYMENTS API for the PayU platform, however, we do not present transactional crash. We are working with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing an increase in the rate of transactions, we apologize for any inconvenience this may be causing.



Sincerely,

PayU customer service.

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