Outage in PayU Latam
Degradation with Payment TRANSBANK CHILE
Resolved Minor
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Outage Details
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Dear Customer,
Since the 07:03 GMT - 5 the problem has been solved, TRANSBANK in CHILE for the PAYU platform is operating
Stability on the part of the network is confirmed and normality in transactionality is evidenced.
Sincerely,
PayU customer service.
Dear Customer
Since 11:32 GMT - 5 we are having problems with TRANSBANK in Chile for PayU platform. Declined transactions increased with response codes like PAYMENT_NETWORK_BAD_RESPONSE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
An small subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely,
PayU customer service.
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