Outage in PayU Latam
Degradation with Payment KLAP CHILE
Resolved Minor
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Outage Details
Components affected
PayU Latam Chile Payment ProcessingLatest Updates ( sorted recent to last )
Dear Customer,
Since the 07:25 the problem has been solved, KLAP in CHILE for the PAYU platform is operating
Stability on the part of the network is confirmed and normality in transactionality is evidenced.
Sincerely,
PayU customer service.
Dear Customer
Since 07:22 GMT -5 we are having problems with KLAP in CHILE for PayU platform, declined transactions increased with response codes like INACTIVE_PAYMENT_PROVIDER, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
An small subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely,
PayU customer service.
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