Outage in PayU Latam
Degradation with Payment ACH-PSE BANCOLOMBIA in COLOMBIA
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
Dear Customer,
Since the 11:04 the problem has been solved, ACH-PSE BANCOLOMBIA in Colombia for the PAYU platform is operating
Stability on the part of the network is confirmed and normality in transactionality is evidenced.
Sincerely,
PayU customer service.
Dear Customer
Since 09:30 GMT - 5 we are having problems with ACH-PSE BANCOLOMBIA in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED and ABANDONED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely,
PayU customer service.
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