Degradation with Payment FISERV in MEXICO

Dear Customer,

Since the 18:27 Hrs the problem has been solved, FISERV in Mexico for the PAYU platform is operating


Stability on the part of the network is confirmed and normality in transactionality is evidenced.


Sincerely,
PayU customer service.

Dear Customer



Since 15:38 GMT - 5 we are having problems with FISERV in MEXICO for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_REJECTED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.