Outage in PayU Latam
Degradation with Payment CREDIBANCO in COLOMBIA
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
Dear Customer,
Since the 22:32 GMT - 5 the problem has been solved, CREDIBANCO in COLOMBIA for the PAYU platform is operating
Stability on the part of the network is confirmed and normality in transactionality is evidenced.
Sincerely,
PayU customer service.
Dear Customer
Since 21:42 GMT - 5 we are having problems with CREDIBANCO in COLOMBIA for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_BAD_RESPONSE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely,
PayU customer service.
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