Outage in PayU Latam
Degradation with Payment PSE - PSE AVANZA in COLOMBIA
Resolved MajorIncident Report
Dear Customer
Since 17:23 GMT - 5 we are having problems with PSE and PSE_AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely,
PayU customer service.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 04/23/2025 10:56PM
Dear Customer,
Since the 17:32 GMT - 5 the problem has been solved, ACH-PSE in COLOMBIA for the PAYU platform is operating
Stability on the part of the network is confirmed and normality in transactionality is evidenced.
Sincerely,
PayU customer service.
INVESTIGATING
12 months ago - at 04/23/2025 10:34PM
Dear Customer
Since 17:23 GMT - 5 we are having problems with PSE and PSE_AVANZA in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.
Sincerely,
PayU customer service.
Latest PayU Latam outages
Incident with Payment ACH-PSE / PSE Avanza Colombia - about 15 hours ago
Degradation with Payment ACH-PSE AVANZA in COLOMBIA - 6 days ago
Degradation with Payment PSE BANCOLOMBIA - 22 days ago
Degradation with Payment ADDI in COLOMBIA - 22 days ago
Degradation with Payment ACH-PSE Colombia - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
