Degradation with Payment FISERV Mexico

Dear Customer,

Since 20:56 GMT - 5 the problem has been solved, FISERV in MEXICO for the PAYU GPO Latam platform is operating normally.

Network´s Stability is confirmed from their end and transaction normality is evidenced.


Sincerely,
PayU customer service.

Dear Customer

Since 19:30 GMT - 5 we are having problems with FISERV in Mexico for PayU platform, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.


A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.


Sincerely,
PayU customer service.