Degradation with Payment KLAP Chile

Resolved
Dear Customer,



Since 07:51 GMT - 5 the problem has been solved, KLAP in CHILE for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.

Dear Customer



Since 7:35 GMT - <5> we are having problems with KLAP in Chile for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.



A BIG subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.