Outage in PayU Latam
Degradation with Payment NIUBIZ in PERÚ
Resolved MajorIncident Report
Dear Customer
Since 04:05 GMT - 5 we are having problems with NIUBIZ in Perú for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A BIG subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely,
PayU customer service.
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RESOLVED
11 months ago - at 05/18/2025 10:10AM
Dear Customer,
Since the 04:50 GMT - 5 the problem has been solved, NIUBIZ in perú for the PAYU platform is operating
Stability on the part of the network is confirmed and normality in transactionality is evidenced.
Sincerely,
PayU customer service.
INVESTIGATING
11 months ago - at 05/18/2025 09:21AM
Dear Customer
Since 04:05 GMT - 5 we are having problems with NIUBIZ in Perú for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A BIG subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely,
PayU customer service.
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