Outage in PayU Latam

Degradation with Payment PAGOEFECTIVO Perú

Resolved Major
July 17, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

Need to monitor PayU Latam outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including PayU Latam, and never miss an outage again.
Start Free Trial

Outage Details

Dear Customer Since 14:47 GMT - 5 we are having problems with PAGOEFECTIVO in Perú for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 07/17/2025 08:52PM

Dear Customer

Since 15:27 GMT-5 the incident has been resolved, the payment network processes without problems

Sincerely,
Customer Service PayU.

INVESTIGATING 3 days ago - at 07/17/2025 07:58PM

Dear Customer

Since 14:47 GMT - 5 we are having problems with PAGOEFECTIVO in Perú for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.


A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.



Sincerely,
PayU customer service.

Latest PayU Latam outages

Degradation with Payment KLAP in CHILE - about 8 hours ago
Degradation with Payment <PAYMENT> <COUNTRY> - about 18 hours ago
Degradation with Payment ACH-PSE Colombia - 6 days ago
Degradation with Payment KLAP in CHILE - 9 days ago
Degradation with Payment CREDIBANCO Colombia - 9 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook