Outage in PayU Latam

Degradation with Payment Network PSE-AVANZA

Resolved Minor
July 22, 2025 - Started about 1 month ago - Lasted about 11 hours
Official incident page

Need to monitor PayU Latam outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including PayU Latam, and never miss an outage again.
Start Free Trial

Outage Details

Dear Customer Since 10:11 GMT -5 we are experiencing problems with the payment network PSE-AVANZA in COLOMBIA for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution. Sincerely, Customer Service PayU. Estimado Cliente Desde las 10:11 GMT-5 estamos teniendo problemas con el medio de pago PSE-AVANZA en COLOMBIA para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente. Cordialmente, Servicio al cliente PayU
Components affected
PayU Latam Colombia Payment Processing
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 07/23/2025 03:07AM

Dear Customer,



Since 19:09 hs. the problem has been solved, ACH-PSE in COLOMBIA for the PAYU GPO Latam platform is operating normally.


Network´s Stability is confirmed from their end and transaction normality is evidenced.



Sincerely,
PayU customer service.

INVESTIGATING about 1 month ago - at 07/22/2025 03:47PM

Dear Customer

Since 10:11 GMT -5 we are experiencing problems with the payment network PSE-AVANZA in COLOMBIA for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution.

Sincerely,
Customer Service PayU.

Estimado Cliente

Desde las 10:11 GMT-5 estamos teniendo problemas con el medio de pago PSE-AVANZA en COLOMBIA para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente.

Cordialmente,
Servicio al cliente PayU

Latest PayU Latam outages

Degradation with Payment IZIPAY in PERU - about 17 hours ago
Degradation with Payment FISERV in ARGENTINA - 1 day ago
Problems with PayU confirmation pages - 5 days ago
Degradation with Payment KLAP CHILE - 7 days ago
Degradation with Payment PRISMA in ARGENTINA - 12 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook