Degradation with Payment PSE AND PSE_AVANZA COLOMBIA with Bancolombia

Dear Customer,

The problem has been solved,PSE AND PSE_AVANZA with Bancolombia in COLOMBIA for the PAYU GPO Latam platform is operating normally.

Network´s Stability is confirmed from their end and transaction normality is evidenced.


Sincerely,
PayU customer service.

Dear Customer

We are having problems with PSE AND PSE_AVANZA in COLOMBIA for PayU platform, declined transactions increased because of problems with bancolombia, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.


A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.


Sincerely,
PayU customer service.