Outage in PayU Latam
Problems with PayU accreditation of movements
Resolved MinorIncident Report
Dear Customer,
We are currently experiencing problems with the crediting of funds to your account. Temporarily you will not see information on the transaction report or the available balances in your balance.
This does not affect your processing or transaction status information. Once the issue is resolved, you will see the transactions reflected correctly.
We apologize for any inconvenience this situation may cause to your operation. We are working to resolve it as soon as possible.
Sincerely,
PayU customer service.
Components affected
PayU Latam PayU Merchant PanelTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/30/2025 03:00AM
Dear Customer,
The incident has been resolved, the funds are being credited to your account as normal, and the information in the balance movement report is available in your balance.
Sincerely,
PayU customer service.
IDENTIFIED
8 months ago - at 08/30/2025 12:54AM
Dear Customer,
We are currently experiencing problems with the crediting of funds to your account. Temporarily you will not see information on the transaction report or the available balances in your balance.
This does not affect your processing or transaction status information. Once the issue is resolved, you will see the transactions reflected correctly.
We apologize for any inconvenience this situation may cause to your operation. We are working to resolve it as soon as possible.
Sincerely,
PayU customer service.
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