Outage in PayU Latam
Incident with Payment Network Credibanco
Resolved MinorIncident Report
Dear Customer,
Since 07:22 GMT-5 we are experiencing problems with the payment network Credibanco in COLOMBIA for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution.
Sincerely,
Customer Service PayU.
Estimado cliente,
Desde las 07:22 GMT-5 estamos teniendo problemas con el medio de pago Credibanco en COLOMBIA para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente.
Cordialmente,
Servicio al cliente PayU
Components affected
PayU Latam Colombia Payment ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/09/2025 01:47PM
Dear Customer
Since 08:15 GMT-5 the incident has been resolved, the payment network processes without problems
Sincerely,
Customer Service PayU.
Estimado Cliente
Desde las 08:15 GMT-5 se ha solucionado el incidente, la red de pago procesa con normalidad
Cordialmente,
Servicio al cliente PayU
INVESTIGATING
7 months ago - at 09/09/2025 01:08PM
Dear Customer,
Since 07:22 GMT-5 we are experiencing problems with the payment network Credibanco in COLOMBIA for PAYU Platform. We are getting in touch with the provider to ask for incident's resolution.
Sincerely,
Customer Service PayU.
Estimado cliente,
Desde las 07:22 GMT-5 estamos teniendo problemas con el medio de pago Credibanco en COLOMBIA para la plataforma PAYU. Estamos en contacto con el proveedor para recibir asistencia y una pronta solución al incidente.
Cordialmente,
Servicio al cliente PayU
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