Outage in PayU Latam
Degradation with Payment CREDIBANCO in COLOMBIA
Resolved MajorIncident Report
Dear Customer
Since 22:40 GMT - 5 we are having problems with CREDIBANCO in COLOMBIA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely,
PayU customer service.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/11/2025 04:13AM
Dear Customer,
Since 23:04 GMT-5. the problem has been solved, CREDIBANCO in COLOMBIA for the PAYU GPO Latam platform is operating normally.
Network´s Stability is confirmed from their end and transaction normality is evidenced.
Sincerely,
PayU customer service.
INVESTIGATING
7 months ago - at 09/11/2025 04:01AM
Dear Customer
Since 22:40 GMT - 5 we are having problems with CREDIBANCO in COLOMBIA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.
Sincerely,
PayU customer service.
Latest PayU Latam outages
Incident with Payment ACH-PSE / PSE Avanza Colombia - about 15 hours ago
Degradation with Payment ACH-PSE AVANZA in COLOMBIA - 6 days ago
Degradation with Payment PSE BANCOLOMBIA - 22 days ago
Degradation with Payment ADDI in COLOMBIA - 22 days ago
Degradation with Payment ACH-PSE Colombia - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
