Outage in PayU Latam
Degradation with Payment ACH PSE - NEQUI-BANCOLOMBIA COLOMBIA
Resolved Major
Need to monitor PayU Latam outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including PayU Latam, and never miss an outage again.
Start Free Trial
Outage Details
Dear Customer
Since 09:56 UTC - 5 We are having problems with ACH PSE - NEQUI & BANCOLOMBIA in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing
Sincerely,
PayU customer service.
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/22/2025 03:35PM
Dear Customer,
Since the 10 minutes the problem has been solved, PSE-BANCOLOMBIA-NEQUI in COLOMBIA for the PAYU platform is operating
Stability on the part of the network is confirmed and normality in transactionality is evidenced.
Sincerely,
PayU customer service.
INVESTIGATING
1 day ago - at 09/22/2025 03:05PM
Dear Customer
Since 09:56 UTC - 5 We are having problems with ACH PSE - NEQUI & BANCOLOMBIA in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.
A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing
Sincerely,
PayU customer service.
Latest PayU Latam outages
Degradation with Payment REDECARD in BRASIL - 6 days ago
Degradation with Payment PSE AND PSE_AVANZA COLOMBIA - 8 days ago
Degradation with Payment CREDIBANCO in COLOMBIA - 13 days ago
Degradation with Payment IZIPAY in PERU - 14 days ago
Incident with Payment Network Credibanco - 14 days ago
Never Miss Third-Party Downtime with the best Status Aggregator
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4480 services available
Integrations with
